Help Desk Software

[shabbir]

I found Help Desk Software script named "HESK". It allows you to setup a ticket based support system for your website very easily and few quick steps and works without much of maintenance needed for yourself.

The think I like about them is it has all the features the big and expensive help desks software's provide. It's user-friendly, lightweight and above all its free.

1. Open source and so does not need anything for per license / user based payment.
2. fully-featured knowledgebase
3. Spam filter feature.
4. Email Notifications and subscriptions
5. Rating system.
6. Powerful Search

HESK.com also offers a remotely Hosted Help Desk for a small monthly fee.

[LynxSI]

Very nice find!

I've been paying a monthly fee for a hosted service from ZenDesk. Zendesk if very good, but for us small business entrepreneurs even $40/mnth can add up quick.

I will check this one out.
- Ben